Terms of Service
Last updated: 20 February 2026
1. Introduction
These Terms of Service (“Terms”) form a legally binding agreement between you (“you” or “your”) and Tarot Guru (“Tarot Guru,” “we,” “our,” or “us”). They govern your access to and use of the Tarot Guru website, mobile applications, and all related services (collectively, the “Services”).
By accessing or using the Services in any way—including browsing the website, creating an account, subscribing to a plan, or using any feature we offer—you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the Services immediately.
2. Eligibility
The Services are intended for individuals who are at least eighteen (18) years of age. By using the Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you do not meet these requirements, you are not permitted to access or use the Services.
3. Description of Services
Tarot Guru provides tarot card reading services on a subscription basis. Depending on your chosen plan, you may access tarot readings as described on our pricing page. We aim to fulfil all reading requests, but we reserve the right to decline or delay any request at our sole discretion, for any reason, including high demand or suspected misuse.
3.1 Request Fulfilment
While we strive to respond to reading requests promptly, response times may vary depending on demand. We do not guarantee that a specific number of readings will be completed within any given subscription period, and we disclaim any warranty relating to the timeliness or volume of readings delivered.
4. Important Disclaimers Regarding Tarot Readings
Please read this section carefully. It sets out important limitations on the nature of our Services.
4.1 Entertainment Only
All tarot card readings and related content provided through the Services are offered strictly for entertainment, personal reflection, and spiritual exploration purposes only. They are not factual statements and should not be interpreted as predictions of future events. No reading is guaranteed to be accurate, and no guarantee can be given as to the reliability or completeness of any reading.
4.2 Not Professional Advice
Tarot readings do not constitute and must not be treated as a substitute for qualified professional advice of any kind, including but not limited to:
- Medical or health advice (including diagnoses, treatment plans, or medication decisions)
- Psychiatric, psychological, or therapeutic advice or counselling
- Legal advice or representation
- Financial, investment, or business advice
- Any other form of advice for which a regulated professional qualification is required
If you have a concern in any of these areas, you should consult an appropriately qualified and licensed professional. Nothing in our Services should be taken as encouragement to delay, avoid, or discontinue any form of professional treatment or advice.
4.3 Your Responsibility
Any opinions, insights, suggestions, or interpretations offered during a tarot reading reflect the reader’s personal interpretation of the cards at the time of the reading. They do not represent objective facts or professional guidance.
You acknowledge and agree that any decisions you make, or actions you take, as a result of or in connection with a tarot reading are entirely your own responsibility. Tarot Guru assumes no liability for any consequences arising from decisions or actions you take based on a reading.
You are encouraged to exercise your own judgement and common sense at all times.
4.4 Free Will
Tarot readings are intended to offer perspective and reflection. They are not intended to direct, control, or interfere with your free will. Nothing in a reading should be interpreted as an instruction to follow a particular course of action, and you should never feel compelled to act on the basis of a reading.
4.5 Vulnerable Persons
If you are currently receiving psychiatric or psychological treatment, or if you have been advised by a medical or mental health professional to seek such care, we strongly advise that you do not use our Services. Tarot readings are not a substitute for mental health care and should not be used as a coping mechanism in place of professional support.
If you are experiencing a mental health crisis, please contact your GP, the NHS helpline (111), the Samaritans (116 123), or your local emergency services immediately. Our Services are not designed or equipped to provide support in such circumstances.
4.6 No Guarantees or Misleading Claims
In accordance with the Consumer Protection from Unfair Trading Regulations 2008, we do not make any claims regarding the scientific validity of tarot, nor do we claim any supernatural, psychic, or paranormal ability to predict the future, communicate with the deceased, or influence events. We do not guarantee outcomes or make promises about what a reading will reveal. Where readings include expressions of intuition or belief, these are offered as personal opinion and not as statements of verifiable fact.
5. Account Registration and Security
To use certain features of the Services, you may need to create an account. You agree to provide accurate and complete information during registration and to keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us promptly if you become aware of any unauthorised use of your account.
Your account is personal to you and must not be shared with or transferred to any other person. We reserve the right to suspend or terminate any account at any time, for any reason, at our sole discretion.
6. Subscriptions, Billing, and Payment
6.1 Subscription Plans
Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. The billing cycle depends on the plan you have selected and is displayed on your account page.
6.2 Payment
You must provide a valid payment method to subscribe to the Services. By subscribing, you authorise us to charge your chosen payment method for recurring subscription fees and any applicable taxes. If your primary payment method fails, we may attempt to charge an alternative payment method associated with your account. You remain responsible for all outstanding amounts.
We may update your stored payment details using information provided by your payment service provider. If payment cannot be collected, we may suspend your access until a valid payment method is provided.
6.3 Price Changes
We reserve the right to modify our subscription pricing or plan structures at any time. We will provide you with reasonable notice of any price changes before they take effect. Your continued use of the Services after a price change constitutes acceptance of the new pricing.
7. Cancellation and Refunds
7.1 Cancellation
You may cancel your subscription at any time through your account page. Upon cancellation, you will retain access to the Services until the end of your current paid billing period. No further charges will be made after cancellation, provided it is completed before the next renewal date.
7.2 Refund Policy
All payments are non-refundable, and no credits or refunds will be issued for partially used subscription periods. Nothing in this section affects your statutory rights under applicable consumer protection law, including the Consumer Rights Act 2015. We may, at our sole discretion, offer refunds, credits, or discounts on a case-by-case basis, but doing so does not oblige us to do the same in future.
8. Prohibited Conduct
You agree not to use the Services in any way that:
- Violates any applicable law or regulation.
- Is intended to exploit, harm, or endanger minors in any way.
- Involves sending unsolicited communications, spam, or promotional material through or in connection with the Services.
- Attempts to impersonate Tarot Guru, any of our staff, another user, or any third party.
- Places excessive or unreasonable demands on the Services with the intent to disrupt, damage, or abuse our platform or its availability to other users.
- Uses any automated tools, bots, scrapers, or similar technology to access, monitor, or copy content from the Services without our prior written consent.
- Interferes with the proper functioning of the Services or any associated systems or networks.
- Restricts or inhibits any other user from using the Services.
We reserve the right to determine, at our sole discretion, whether any conduct constitutes a violation of these Terms and to take appropriate action, including account suspension or termination.
9. Intellectual Property
All content on the Services, including text, graphics, images, logos, audio, video, software, and the overall design and arrangement thereof, is the property of Tarot Guru or its licensors and is protected by applicable intellectual property laws, including copyright, trade mark, and database rights.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Services without our prior written permission.
The Tarot Guru name, logo, and all related branding are trade marks of Tarot Guru. You may not use these marks without our prior written consent.
10. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you consent to the practices described in our Privacy Policy. Please review it carefully.
11. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Tarot Guru disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will be uninterrupted, secure, error-free, or free from viruses or other harmful components, or that any defects will be corrected.
Nothing in these Terms excludes or limits any warranty that cannot be lawfully excluded or limited under the laws of England and Wales.
12. Limitation of Liability
To the fullest extent permitted by law, Tarot Guru, its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Services, regardless of the cause of action.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.
13. Indemnification
You agree to indemnify, defend, and hold harmless Tarot Guru and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms or your use of the Services.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection provisions that may apply in your jurisdiction of residence.
15. Dispute Resolution
If a dispute arises between you and Tarot Guru, we encourage you to contact us first at chris@thetarot.guru so that we can attempt to resolve the matter informally. If we are unable to reach a resolution, either party may pursue formal proceedings in accordance with the governing law and jurisdiction provisions set out above.
16. Changes to These Terms
We may update or amend these Terms from time to time at our sole discretion. Where changes are material, we will take reasonable steps to notify you (for example, by email or by posting a notice on our website). Your continued use of the Services following the posting of updated Terms constitutes your acceptance of those changes. We recommend that you review these Terms periodically.
17. General Provisions
17.1 Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.
17.2 Waiver
No failure or delay by Tarot Guru in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy.
17.3 Assignment
You may not assign, transfer, or sub-licence your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
17.4 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tarot Guru with respect to the Services and supersede all prior or contemporaneous agreements, understandings, or representations relating to the Services.
18. Contact Us
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us at: chris@thetarot.guru